Why Do Property Management Companies Have Bad Reviews?
Looking at reviews for a restaurant or choosing a hotel makes sense, but stars don’t tell the full story for property management companies. Property managers deal with two different types of customers; landlords and tenants. Property managers have a fiduciary relationship with the landlords meaning they have a duty to protect the interests of the landlords. Ironically, property managers receive bad reviews from tenants because they try to enforce and act in the interest of the landlords.